Refund Policy
Last updated: 1 January 2025
AnguliMart wants every purchase to be a happy one. If something isn't right, this policy explains when and how you can get a refund.
Eligibility
- Return/refund request must be raised within 7 days of delivery.
- The product must be unused, in original condition and with all tags, invoice and packaging intact.
- Certain categories are non-returnable: innerwear, perishables, personal care, customized items and digital products.
Refund modes & timelines
- Prepaid orders (Razorpay): Refunded to the original payment source within 5–7 business days after we receive and verify the returned item.
- Cash on Delivery orders: Refunded via UPI or bank transfer to the account details you share within 7–10 business days.
- Order cancelled before shipping: Full refund within 3–5 business days.
Damaged, defective or wrong product
Please raise a return request within 48 hours of delivery and attach clear photos or an unboxing video. We will offer a free replacement or a full refund, including any delivery charges paid.
How to request a refund
- Go to My Orders and open the relevant order.
- Click "Return / Refund" and choose a reason.
- Our courier partner will pick up the item.
- Once inspected, the refund is initiated to your original payment method.
Contact us
For any refund query, please email support@angulimart.shop with your order number.